Gaming on q22 should always be enjoyable — something you do for fun, within your own budget and time. This page covers the tools, advice, and self-management practices that help you stay in control while playing Casino, Slots, Live Casino, and betting on Cricket, PSL, and more.
q22 provides practical tools so that every player can manage their own gaming experience responsibly.
Set a daily, weekly, or monthly PKR deposit cap on your account. Once your limit is reached, the system will not allow additional deposits until the period resets. You can lower your limit at any time — an increase takes a cooling-off period to take effect.
Enable session time alerts in your account settings. q22 can notify you when you have been playing for a set amount of time — 30 minutes, 1 hour, or whatever works for you — so you can take a break and step back from the screen when needed.
Need a short break from gaming? A cooling-off period temporarily suspends your account from placing bets or accessing Casino and Slots for a set duration — 24 hours, 7 days, or 30 days. Your account remains active for withdrawals during this time.
If you feel you need a longer break, self-exclusion closes your q22 account from all gaming activity for a minimum of 6 months. During self-exclusion, you will not be able to register a new account. Contact q22 support to initiate this option at any time.
Your full gaming activity history — including bets placed, game sessions, deposits, and withdrawals in PKR — is accessible from your account dashboard at any time. Reviewing your history regularly helps you stay aware of your spending and time patterns.
q22 support is available around the clock via live chat. If you are concerned about your own gaming behaviour or that of someone close to you, our support team can guide you to the right tools and options without judgement.
Responsible gaming is about keeping online gaming — whether that is placing a bet on a PSL T20 match, spinning a Slots title, or joining a Live Casino table — as a form of entertainment rather than letting it become a problem. At q22, we believe that the best gaming experience is one where you are always in control: of the time you spend, the money you put in, and the decision to stop whenever you choose.
Gaming should never be used as a way to make money, solve financial problems, or escape from stress. When it starts feeling like an obligation or a way to recover losses, that is a signal to pause and reassess. The tools on this page exist precisely for those moments.
q22 is committed to providing an environment where adults in Pakistan can enjoy Casino, Sports Betting, Slots, and Live Casino games safely. We actively monitor for patterns that may suggest a player needs support, and we make it easy to access help whenever it is needed.
The Golden Rule: Only ever deposit and wager PKR amounts that you can comfortably afford to lose. Gaming is entertainment — treat it the same way you would any other leisure activity with a fixed budget.
One of the most effective responsible gaming habits is setting a clear PKR budget before you open any game or betting market. Your gaming budget should be separate from your essential expenses — rent, groceries, school fees, utility bills, and savings should never come into play on any gambling platform.
q22 lets you set deposit limits directly from your account settings. You can choose a daily, weekly, or monthly limit in PKR. The limit applies across all payment methods — JazzCash, Easypaisa, Raast, Bank Transfer, and card deposits all count toward the same cap. If you want to lower your limit, the change is effective immediately. If you want to increase it, a mandatory review period applies so you have time to reconsider.
Important: Winnings are not "free money." It is perfectly fine to withdraw your winnings and enjoy them — but reinvesting winnings beyond your planned budget defeats the purpose of having a limit. Treat winnings as a bonus, not as capital to keep gambling with indefinitely.
Time can pass quickly when you are watching a live Cricket match, playing a Slots title, or sitting at a Live Casino blackjack table. Before you know it, what started as a 20-minute session has turned into two hours. Time management is just as important as budget management when it comes to responsible gaming.
Balance Is Everything: Many q22 players enjoy a session during a PSL match or on a weekend evening — relaxed, within budget, and for the entertainment of it. That is exactly what responsible gaming looks like. The goal is to keep it that way.
Problem gambling can develop gradually and is not always obvious at first. Knowing what to look out for — in yourself or someone you care about — is an important step toward addressing it early.
If you recognise several of these signs — in yourself or someone close to you — please use the responsible gaming tools available on q22 or reach out to our support team. Taking action early makes a significant difference. Self-exclusion and cooling-off options are available immediately on request.
Answer these questions honestly with yourself. There are no right or wrong answers here — this is purely a personal reflection tool to help you assess how gaming fits into your daily life.
1. Do you stick to the PKR budget you set before starting a gaming session?
2. Have you ever deposited money you could not afford to lose?
3. Do you feel in control of how much time you spend gaming each week?
4. Have you ever chased losses by depositing more to try and win back what you lost?
5. Does gaming ever interfere with your family time, work, or daily responsibilities?
If your answers to questions 2, 4, or 5 are anything other than "Never", it may be worth reviewing your gaming habits. Consider setting tighter deposit limits or taking a cooling-off break. q22 support is always available if you want to talk through your options.
The following account controls are available to all registered q22 players. You can access most of these through your account settings, or request them directly via the q22 support team.
| Control Type | What It Does | Takes Effect | How to Set |
|---|---|---|---|
| Daily Deposit Limit | Caps total PKR deposits within a 24-hour period | Immediately | Account Settings / Support |
| Weekly Deposit Limit | Caps total PKR deposits within a 7-day rolling period | Immediately | Account Settings / Support |
| Monthly Deposit Limit | Caps total PKR deposits within a calendar month | Immediately | Account Settings / Support |
| Session Time Reminder | Alerts you when you have been playing for a set duration | Immediately | Account Settings |
| Cooling-Off Period | Temporarily suspends gaming access (24h / 7d / 30d) | Immediately | Support Team |
| Self-Exclusion | Closes gaming access for minimum 6 months | Immediately | Support Team |
Lowering a limit is always immediate. Increasing a deposit limit is subject to a mandatory review period — this is intentional, to give you time to reconsider before a higher cap takes effect.
The q22 platform is strictly for adults aged 18 and above. We take our responsibility to prevent underage access seriously, and age verification is part of the standard account registration and KYC process. Anyone found to be under 18 will have their account closed immediately and any deposits returned.
If you share a device with younger family members, we recommend the following steps to prevent accidental or intentional access to online gaming platforms:
If you suspect a minor has accessed your q22 account, contact support immediately. We will investigate and take appropriate action, including reviewing all activity during the period in question.
These factors increase the risk of gaming becoming a problem. Being aware of them is the first step to managing them.
Simple habits that make gaming more enjoyable and far less likely to cause issues.